What is Low Balance Suite? – Mahindra Comviva

• A significant fraction of prepaid mobile customers often have low or insufficient account balance.
• At these times, mobile service providers are particularly exposed to attrition, as subscribers look around for better deals prior to recharging their account.
• Mobile operators thus offer a number of services to help their customer communicate while they have an insufficient balance.
• These services are collectively referred to as low-balance suite.

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